COMPANY EXPERIENCE!   Business Systems of America, Inc., helps companies manage the integration of people and technology. Through expert analytical skills, we are able to carefully assess each situation and come up with possible solutions. By doing so, we enable our clients to feel confident in coming to BSA with their technical needs. Situation: PC SUPPORT A major medical laboratory organization was having difficulties in finding qualified NT Specialists in the geographic area that they were located. Although at the time BSA had no available candidates for them, we decided to furnish them our services. At no extra cost, BSA included the company's needs into our own advertising to target candidates in their area. We also did a broadcast fax to all of the colleges throughout Chicagoland and surrounding areas until we located several candidates who matched their needs. Due to our extensive searches and customer service, BSA is now considered one of this company's top PC personnel suppliers. Situation: HELP DESK SUPPORT Improving customer service while keeping within their company costs was a crucial task for one of Chicago’s "Big Six" accounting firms. They were in need of a fully staffed helpdesk organization. Our client came to BSA in search of a solution. Through extensive searches and placements BSA was able to provide 90% of their helpdesk with consultants who were proficient in a vast spectrum of hardware, software and networking knowledge. Not only did the client receive the support and consultation they needed, but they were also able to staff up within a short period of time. Situation: NATIONWIDE PC ASSET TRACKING One of BSA’s clients, a major telecommunication company, was faced with a nationwide PC inventory project. BSA supplied them with Asset Coordinators who were ready and willing to go across the US to fulfill the project’s demands. These consultants were trained for one week before they successfully went coast to coast conducting PC inventory for our client. Because of BSA’s thorough and timely response, we continue to provide them with the most technically advanced consultants available. Situation: FRONT AND BACK-END PC SUPPORT A major industrial parts distributor and catalog corporation was in demand of PC Back-end Support in their PC Purchasing and Development department. They were in search of detail-oriented consultants who had strong customer service skills and a great understanding of PCs. They turned to BSA to provide their need. BSA worked with client management to analyze their situation to see exactly what the working environment would be like. We conducted extensive searches of our candidate database until we found the consultants who matched their requirements. Within days, these consultants were successfully placed within the company. Today BSA continues to supply their PC needs.